Shipping policy

Shipping Policy

Thank you for shopping with The Monzaley.

We proudly ship worldwide from Darwin, Northern Territory, Australia, using Australia Post.

Shipping Days

Orders are shipped Monday to Saturday, excluding public holidays.

Australia Shipping

Standard Shipping

Shipping cost: $10.95 – $22.85 AUD
(Depending on the weight of the parcel)

Estimated delivery time: 4–7 business days

Free standard shipping on orders over $500 AUD

Express Shipping

Shipping cost: $14.45 – $31.35 AUD
(Depending on the weight of the parcel)

Estimated delivery time: 3–5 business days

Once your order has been dispatched, you will receive a tracking number via email/mobile number so you can track your parcel through the Australia Post website or app.

Please note that Australia Post does not operate on public holidays.

International Shipping

We ship internationally to selected countries outside Australia.

Standard International Shipping

Shipping cost: $28.25 – $112.50 AUD
(Depending on the weight and size of the parcel)

Estimated delivery time: 5–10 business days

Express International Shipping

Shipping cost: $36.75 – $127.50 AUD
(Depending on the weight and size of the parcel)

Estimated delivery time: 3–6 business days

International customers will also receive a tracking number once their order has been dispatched.

Please note that international delivery times may vary due to customs processing, local postal services, and public holidays.

Additional Information

Please ensure your shipping address is correct before placing your order. The Monzaley is not responsible for delays or lost parcels caused by incorrect shipping details.

If you have any questions regarding your order or shipping, please contact us through our website or email.